How do I Cancel an item purchased on Decorlay?

In very rare cases that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you must notwithstanding your warranty rights, immediately lodge a complaint on our customer helpline number +91 80084-80024 or write a mail to us at support@decorlay.com. 

  • Please do not accept delivery of any item if you notice any apparent damage or deep damage. Please contact customer support if you open the packaging and discover that the item is damaged.
  • For more details, please get in touch with us on our customer care number or write to us at support@decorlay.com
  • Products purchased on discount or during sale can not be cancelled.